London Drugs is slowly opening its stores again after a cybersecurity incident closed its more than 80 locations across Alberta, Saskatchewan, Manitoba, and B.C.
The Richmond-based pharmacy chain says it is taking the time with each store to ensure systems are working and ready to help customers, according to a statement issued on Saturday.
As a result, it will not be disclosing the opening schedule for each store.
The statement mentions that pharmacists are present at all store locations to assist with emergency prescriptions and other urgent care, and that Canada Post locations within stores are accessible.
All stores have been closed since the cybersecurity incident was discovered last weekend.
The statement explains that London Drugs is working with third-party cybersecurity experts to bring its systems back online in a safe and secure manner, and that it is only activating systems that it is confident are safe and secure.
Clint Mahlman, president and COO of London Drugs, said in the statement, “We are thankful for the patience and support of our customers and suppliers as we strive to restore all services and systems at our stores to full operation following this cybersecurity incident.”
“We are grateful for the patience and support of our customers and suppliers as we work to bring all services and systems at our stores back to full operation following this cybersecurity incident.”
London Drugs has stated throughout the weeklong shutdown that its investigation indicates no evidence of customer databases being compromised, including those for pharmacy patients and LDExtra members.
Saturday’s statement confirmed that this is still the situation.
Related
- London Drugs rebuilding infrastructure after cybersecurity breach
- London Drugs phones working but stores remain closed after cyberattack
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